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IMPACT ON THE CUSTOMER CHALLENGES IN SBI DIGITAL SERVICES: Insights from Users of the SIA Bot, App and Website

Year: 2025

Type: article

Study design: Observational Study

Source: International Scientific Journal of Engineering and Management

DOI: 10.55041/isjem02850

Authors: Ms. M. Vidya, Rinofia . A, Rofina Asmi. U

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409430689

FWCI:

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