The Effect of Leadership in Building Employee Relationships and Creativity in NGOs in Zambia: A Case Study of CIDRZ
Year: 2025
Type: article
Abstract: The study explored the impact of leadership on employee relationships and creativity within nongovernmental organizations (NGOs) in Zambia, with a specific focus on the Centre for Infectious Disease Research in Zambia (CIDRZ).The study investigates the leadership styles, strategies, and practices employed by CIDRZ and their influence on fostering positive employee relationships and stimulating creativity.The study explored the leadership styles employed and their influence on employee relationships; it examined the strategies and practices used to build positive employee relationship; it also investigated how leadership stimulates creativity among employees as well as identified the role of employee relationship in fostering creativity within CIRDZ.The study used mixed methods to obtain qualitative and quantitative data using interview guides and questionnaires to 70 employees who were purposively and conveniently sampled.The study adopted a case study design as it focused on one major organization.Findings revealed that the organization adopted transformational leadership styles as indicated by majority participants (52.9%).Further, the strategies and or practices adopted to build positive employee relationship were 'appreciate and reward' was delegation was found to be the most stimulating idea in creativity for most employees at CIRDZ.Collaboration and team work was encouraged as it was the benchmark with which employee relationship fostered creativity among fellow employees.Further research was recommended as it was seen to provide the evidence on relationship between performance and promotion in the organization.This could help to determine whether those who perform better when duties are delegated to them are considered for more challenging roles within the organization.In addition, the need for CIRDZ to increase the visibility of Continuing Professional Development (CPD) among its employees was recommended.
Institution: University of Zambia
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4409440523