Year: 2025
Type: article
Study design: Observational Study
Abstract: This research explores how Artificial Intelligence (AI) is revolutionizing personalized marketing by influencing consumer preferences and purchase behaviour. With tools like machine learning, natural language processing, and predictive analytics, businesses are shifting from traditional marketing to tailored strategies that enhance consumer interaction and loyalty. This study examines the effectiveness, perception, challenges, and future scope of AI-driven personalization through surveys and qualitative analysis. It aims to highlight both the opportunities and ethical challenges posed by such technologies in shaping consumer engagement.
DOI: 10.55041/ijsrem44558
Author: Dr. Rajesh Gupta
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: bronze
OpenAlex ID: W4409465978
