Work

Application of Six Sigma Methodology in the Service Industry to Improve Process Efficiency and Customer Satisfaction: Systematic Review

Year: 2025

Type: review

Study design: Systematic Review

Source: International Conference on Advanced Research in Computing (ICARC)

DOI: 10.1109/icarc64760.2025.10963314

Authors: Thilini Samarakoon, Chathumi Kavirathna

Institution: University of Kelaniya

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4409494397

FWCI:

Cites: 30

Cited by:

Related to: 10