Work

How E-commerce Succeeds: The Role of Information Systems in Boosting Customer Satisfaction

Year: 2025

Type: conference-paper

Study design: Observational Study

Source: International Conference on Advanced Research in Computing (ICARC)

DOI: 10.1109/icarc64760.2025.10962927

Authors: Sanjula L. Pathirana, Shehan J. Pathirana, Gomidu S. B. Boyagoda, Saduni M. K. Thalagala, Krishantha Wisenthige, Chathuni Aluthwala

Institution: Sri Lanka Institute of Information Technology

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409494818

FWCI: 9.413

Cites: 26

Cited by: 3

Related to: 10