Work

Modeling the influence of e-service quality on e-satisfaction in Indonesia’s digital marketplaces using a hybrid approach of SEM and fsQCA

Year: 2025

Type: article

Source: Journal of Modelling in Management

DOI: 10.1108/jm2-10-2024-0346

Authors: Adi Prasetyo Tedjakusuma, Andri Dayarana K. Silalahi, Ixora Javanisa Eunike, Do Thi Thanh Phuong

Institutions: Chaoyang University of Technology, University of Surabaya

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409499147

FWCI: 3.058

Cites: 57

Cited by: 3

Related to: 10