Year: 2025
Type: article
Abstract: The advent of artificial intelligence (AI) has transformed the way consumers make purchasing decisions.AIpowered tools, such as chatbots, virtual assistants, and personalized recommendations, are increasingly influencing consumer behaviour.This study explores the impact of AI on consumer decision-making, examining how AI-powered tools affect consumer perceptions, attitudes, and purchasing decisions.
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: hybrid
OpenAlex ID: W4409513442
