Work

Impact of logistic flows of service quality and delivery dimension towards customer satisfaction: an empirical study

Year: 2025

Type: article

Source: International Journal of Electronic Customer Relationship Management

DOI: 10.1504/ijecrm.2025.145717

Authors: Neha Choudhary, Anand Prasad Sinha, Somnath Mukherjee

Institution: Birla Institute of Technology, Mesra

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409526079

FWCI: 6.563

Cites:

Cited by: 5

Related to: 10