Work

Integration of customer relationship management in e-commerce

Year: 2025

Type: article

Source: International Journal of Electronic Customer Relationship Management

DOI: 10.1504/ijecrm.2025.145713

Authors: K.V. Manjunath, Madhuvaishnavi Thyagaraj, N. Shivaraj Shreya, K. Sridahar Inchara, Seema B. Hegde

Institutions: Siddaganga Institute of Technology, Global Academy of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409526100

FWCI: 1.294

Cites:

Cited by: 1

Related to: 10