Work

Sustainable Development Model and Performance Assessment of Urban Metro Transit Infrastructure: A Post-Covid Case Study of the Magenta Line

Year: 2025

Type: article

Abstract: The Delhi Metro’s (DM) public transportation share has been decreasing due to fare hikes and COVID-19 restrictions. To improve ridership, a study is being conducted to evaluate the DM’s performance and identify areas for improvement. The Magenta Line, is investigated through an on-board survey in July-August 2021 to collect primary data. The survey covers commuter perceptions of safety & security, financial & economic factors, infrastructure & comfort and functional & operational features. The Relative Importance Index approach is used to analyze the data and evaluate DM performance. An ANN model is also presented to determine the factors influencing the choice to travel on the DM, with the “metro fare per trip” being a key consideration. The study found that safety and security had the highest RII, followed by efficiency and viability, functional and operational features, infrastructure and comfort, and financial and economic factors. The metro fare had the lowest RII.

Source: Transport and Telecommunication Journal

DOI: 10.2478/ttj-2025-0012

Authors: Salman Khursheed, Virendra Kumar Paul, Farhan Ahmad Kidwai

Institutions: School of Planning and Architecture Delhi, Jamia Millia Islamia

Language: English

Topic: Transportation Planning and Optimization

Subfield: Transportation

Field: Social Sciences

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Sustainable cities and communities, Good health and well-being

Open Access status: gold

Estimated APC paid: $130