Work

IOT And AI – Powered Personalized Guest Engagement

Year: 2025
Type: article
Abstract: In order to improve guest reception at institutional events, this paper introduces an AI and IoT-based guest inter- action system that uses personalized, touchless, and intelligent interactions. The system recognizes faces using MTCNN and a pretrained FaceNet model, uses sensors to detect presence, and uses a webcam to take pictures of faces. Using text-to-speech technology and an LED display, recognized guests are given a personalized welcome. An Arduino-controlled robotic arm with servo motors makes gestures like passing a rose. Python is used to integrate all functions, and RealVNC is used to support remote access and socket programming for real-time communication. The system demonstrates a clever approach to event automation, increases engagement, and decreases manual labor. Index Terms—Artificial Intelligence (AI), Internet of Things (IoT), Facial Recognition, FaceNet, MTCNN, Natural Language Processing (NLP), Text-to-Speech (TTS), Robotic Arm, Event Automation, Guest Engagement
Language: English
Open Access status: bronze
OpenAlex ID: W4409591628
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