Year: 2025
Type: article
Abstract: In this study, explore the revolutionary impact of AI in predicting consumer behavior and its influence on shaping modern marketing strategies. AI technologies, such as machine learning, natural language processing, and predictive analytics, allow marketers to analyze vast consumer data, providing deeper insights into customer preferences, purchasing behaviors, and emerging trends.This research examines how AI tools, like sentiment analysis, recommendation engines and customized marketing automation, enable companies to deliver experiences that enhance customer engagement, improve targeting accuracy, and optimize marketing campaigns in real-time. Furthermore, investigate the challenges and limitations of AI adoption, including concerns related to data privacy, algorithmic biases, and the need for skilled talent. The findings demonstrate that AI not only facilitates better decision-making and resource allocation but also creates a more personalized and efficient customer journey, thereby increasing overall marketing effectiveness. The paper concludes with actionable recommendations for businesses seeking to leverage AI to predict consumer behavior and drive marketing innovation, while also addressing ethical considerations and implementation challenges.
Source: ComFin Research
Author: L Baby Victoria
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4409697425