Work

Exploring Culturally Informed AI Assistants: A Comparative Study of ChatBlackGPT and ChatGPT

Year: 2025

Type: conference-paper

Abstract: In recent years, we have seen an influx in reliance on AI assistants for information seeking. Given this widespread use and the known challenges AI poses for Black users, recent efforts have emerged to identify key considerations needed to provide meaningful support. One notable effort is the development of ChatBlackGPT, a culturally informed AI assistant designed to provide culturally relevant responses. Despite the existence of ChatBlackGPT, there is no research on when and how Black communities might engage with culturally informed AI assistants and the distinctions between engagement with general purpose tools like ChatGPT. To fill this gap, we propose a research agenda grounded in results from a preliminary comparative analysis of outputs provided by ChatGPT and ChatBlackGPT for travel-related inquiries. Our efforts thus far emphasize the need to consider Black communities' values, perceptions, and experiences when designing AI assistants that acknowledge the Black lived experience.

Source: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (CHI EA)

DOI: 10.1145/3706599.3720136

Authors: Lisa Egede, Ebtesam Al Haque, Gabriella Thompson, Alicia Boyd, Angela D. R. Smith, Brittany Johnson

Institutions: Carnegie Mellon University, George Mason University, The University of Texas at Austin, Yale University

Language: English

Topic: Ethics and Social Impacts of AI

Subfield: Safety Research

Field: Social Sciences

Domain: Social Sciences

SDG: Reduced inequalities

Open Access status: green

OpenAlex ID: W4409720443

FWCI: 3.13

Cites: 62

Cited by: 3

Related to: 10