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Responsible smart home technology adoption: exploring public perceptions and key adoption factors

Year: 2025
Type: article
Abstract: Initially, smart home technology gained traction for its aesthetic appeal, functionality, and allure to early tech enthusiasts. Today, it plays a crucial role in enhancing security, healthcare, and energy management. As AI becomes more integrated into daily life, smart homes offer increased convenience and automation. However, concerns over privacy, data security, and ethical use have grown. This study leverages social media analytics to analyze a longitudinal dataset of 156,438 tweets from the Australian Twittersphere between 1 January 2016 and 30 June 2023, using quantitative, sentiment, and content analysis. The goal is to investigate the evolving public discourse around smart home technologies, focusing on users' key concerns. A novel insight from the study reveals a rising awareness and demand for responsible practices in the development and deployment of smart home technologies, which may influence users’ adoption intentions and behaviors. This suggests a potential shift in user priorities from seeking functionality and convenience to becoming more concerned with ethical standards and responsible use. The study’s contribution is notable as it identifies a new trend in public discourse that extends beyond the traditional drivers of smart home technology adoption. By capturing these dynamics, the study provides critical insights for stakeholders—particularly in the smart home industry and regulatory sectors—to inform the development of more responsible, user-centered products
Language: English
Open Access status: hybrid
Estimated APC paid: $2,690
OpenAlex ID: W4409816222
FWCI: 2.027
Cites: 107
Cited by: 9
Related to: 10