Year: 2025
Type: article
Abstract: ABSTRACT This project presents the development of an advanced chatbot tailored specifically for college students, leveraging cutting-edge natural language processing (NLP) technologies similar to those employed by ChatGPT. The primary objective of this chatbot is to enhance student support and engagement by providing personalized assistance and information. The chatbot is designed to address a range of student needs, including academic support, and simplified LMS resources. Through integration with institutional databases, the chatbot delivers real-time answers to common queries, offers study tips. The system utilizes machine learning algorithms to continuously improve its responses based on user interactions and feedback. This project aims to improve student satisfaction by providing an accessible, intelligent, and responsive support tool, ultimately fostering a more efficient and supportive educational environment. By integrating this chatbot into the college's existing systems, the project seeks to streamline student services, reduce administrative burdens, and enhance the overall educational experience. The ultimate goal is to create a responsive, user-friendly tool that fosters a supportive and efficient learning environment. Keywords- Artificial intelligence, Chatbot, Anthropomorphism, Social presence, Compliance Customer service
DOI: 10.55041/ijsrem45861
Author: Gudivada Chitra Priyanka,
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
SDG: Quality education
Open Access status: bronze
OpenAlex ID: W4409851245