Year: 2025
Type: article
Abstract: Online-based ticket booking systems are innovative solutions that optimize and automate the ticket booking process for users. The chatbot understands your enquiries, processes enquiries, and provides confirmation of actual availability, pricing, and bookings. By eliminating the need for manual intervention, the system improves the user experience, reduces booking errors, and accelerates the overall process. Integrating a secure payment gateway ensures seamless transactions, but an intuitive and user-friendly interface allows a wide range of users to access the system. This solution is customizable in a variety of industries, including travel, films, concerts, and more, providing a convenient and efficient alternative to traditional booking systems.
Author: Swapnajeet Mondal
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4409924787
