Retail Revolution: Leveraging Cloud ERP for Omni-Channel Payment Processing
Year: 2025
Type: article
Abstract: The retail industry is experiencing a fundamental transformation as consumers increasingly demand seamless experiences across physical stores, digital platforms, and mobile applications. This evolving landscape requires sophisticated technology solutions that can unify historically disconnected channels and data streams. The integration of Oracle Cloud ERP with Apache Kafka offers a comprehensive framework for revolutionizing retail payment processing through real-time data synchronization, enabling truly integrated omni-channel operations. This technological partnership combines Oracle's robust business process management capabilities with Kafka's high-performance event streaming platform to address critical challenges in transaction processing, inventory management, and customer data integration. The resulting architecture not only improves operational efficiency and reduces costs but also creates the foundation for superior customer experiences by ensuring consistent payment options, real-time inventory visibility, and personalized interactions regardless of channel.
Author: Srinivasan Pakkirisamy
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4409942947