Work

How Digital Transformation Impacts on the Customer Loyalty in Fitness Services: The Mediating Role of Customer Experience

Year: 2025

Type: article

Study design: Observational Study

Source: Business Perspectives and Research

DOI: 10.1177/22785337251336513

Authors: Bui Thanh Khoa, Ai-Van Huynh

Institutions: Industrial University of Ho Chi Minh City, FPT University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409964111

FWCI: 8.912

Cites: 47

Cited by: 7

Related to: 10