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Pengaruh Pelayanan Dan Fasilitas Kesehatan Darurat Covid (fkdc) Terhadap Kepuasan Pasien Covid-19 Di Asrama Haji Sleman D.i. Yogyakarta

Year: 2025

Type: article

Abstract: The purpose of this research is to determine the effect of Covid emergency health services and facilities (FKDC) on COVID-19 patient satisfaction at the Sleman Hajj Dormitory in Yogyakarta Special Region. The population in this research is all Covid patients in the Sleman Hajj dormitory, D.I Yogyakarta in February 2022, totaling 107 people, while the sample used a random sample of 84 people. Data collection is carried out by distributing questionnaires to respondents. Collection techniques using SPSS.17. Analyze data using multiple regression. Based on the research results, it is stated that services and facilities have a significant and influential effect on the satisfaction of Covid patients at the Sleman D.I. Hajj dormitory. Yogyakarta. Keywords: Service, Facilities and Satisfaction

Source: ALBAMA JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN

DOI: 10.56606/albama.v18i1.258

Authors: Wilis Fahlefi, Yuliantoharinugroho, Mochamad Rofik, Eva Lutfiana

Institution: Akademi Manajemen Administrasi Yogyakarta

Language: English

Topic: Healthcare Quality and Satisfaction

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: diamond

OpenAlex ID: W4409970800

FWCI:

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