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Employee Perceptions and Federal Agency Performance: Insights From the 2022 Federal Employee Viewpoint Survey (FEVS)

Year: 2025

Type: article

Abstract: This study examines how federal employees' perceptions of innovation, teamwork, diversity, personal development, and customer orientation influence organizational performance. Analyzing 300 responses from the 2022 Federal Employee Viewpoint Survey (FEVS), the research used descriptive and inferential statistics alongside thematic analysis for a holistic understanding. Key findings reveal that innovation drives personal accomplishment, diversity enhances engagement, and teamwork and customer orientation positively impact workplace dynamics. The study underscores the importance of inclusive practices. It offers actionable recommendations for federal agencies to improve workplace culture and performance. Future research should explore these findings' broader applicability and long-term impacts.

Source: Journal of Management Policy and Practice

DOI: 10.33423/jmpp.v26i1.7623

Authors: Christopher Gransberry, Duvalier Malone

Institution: Coppin State University

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: bronze

OpenAlex ID: W4410048363

FWCI:

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Related to: 10