Promoting Competitive Intelligence Strategies to Advance Library Services to Rural Dwellers
Year: 2024
Type: article
Abstract: This paper explores the application of Competitive intelligence (CI) in rural library settings, aiming to enhance service effectiveness and sustainability. While CI has been widely utilized in business contexts, its adaptation to library management represents a novel approach to addressing information disparities. By integrating CI principles, libraries can gain a deeper understanding of their communities and tailor services accordingly, fostering community engagement and empowerment. The study employs a mixed-methods approach, combining a literature review, case studies, and stakeholder interviews to explore the application of CI in rural library settings. Data is collected from libraries across rural Nigeria, with a focus on identifying best practices and challenges in implementing CI-driven initiatives. Findings highlight the importance of CI in informing strategic decision-making, improving user engagement, and optimizing resource allocation in rural libraries. Challenges such as limited resources, digital divide, and ethical considerations are also discussed, along with recommendations for overcoming these barriers. Recommendations include investing in staff training, fostering partnerships with local organizations, and advocating for policy support to sustain CI-driven initiatives in the long term.
Authors: Omolade Susan Ademilua, Haliso Yacob
Institutions: Michael Okpara University of Agriculture, Babcock University
Language: English
Subfield: Library and Information Sciences
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4410112924