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An Empirical Investigation of Business Intelligence Adoption in Jordanian Healthcare Organizations Using the TOE Framework

Year: 2025

Type: article

Abstract: In response to the rising prominence of data-driven decision-making in healthcare, this study explores the critical determinants shaping the adoption of Business Intelligence (BI) systems within Jordanian healthcare organizations.Grounded in the Technology-Organization-Environment (TOE) framework, the research systematically investigates the interplay of technological, organizational, and environmental factors influencing BI adoption.Employing a quantitative approach, data were gathered from 256 IT professionals across public and private healthcare institutions in Jordan.The hypotheses were tested using partial least squares structural equation modeling (PLS-SEM), revealing that perceived usefulness, compatibility, relative advantage, top management support, and competitive pressure significantly drive BI adoption.In contrast, government support and organizational readiness exhibited no notable impact.The results underscore the pivotal role of internal capabilities and leadership commitment, while underscoring the limited influence of external institutional support in Jordan's healthcare context.By contextualizing BI adoption within a developing nation's healthcare sector, this study enriches the literature and offers actionable

Source: International Journal of Academic Research in Business and Social Sciences

DOI: 10.6007/ijarbss/v15-i5/25286

Authors: Khaled Al-Daraba, Sabri Mohamad Sharif, Samer Ali Al-Shami, Raghed Alkhasawnehb

Institutions: Universiti Teknikal Malaysia Melaka, Universiti Tenaga Nasional

Language: English

Topic: Big Data and Business Intelligence

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: diamond

OpenAlex ID: W4410121300