When passengers misbehave: exploring the pathways from customer incivility to service sabotage among ride-hailing drivers
Year: 2025
Type: article
Study design: Observational Study
Source: Journal of Services Marketing
Authors: Syed Harris Laeeque, Madiha Ali
Institution: Bahria University
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W4410160707