Year: 2025
Type: article
Abstract: This technical article presents the implementation of scalable cloud-based queuing systems for healthcare appointment booking, addressing critical performance, dependency management, and communication challenges.The work offers a comprehensive solution architecture leveraging AWS services, resilience engineering, and user experience enhancements.Detailed metrics and implementation outcomes demonstrate significant improvements in scheduling efficiency, operational benefits, and business impact.The article highlights the effectiveness of AI-driven optimization, predictive analytics, and real-time monitoring in transforming healthcare appointment management systems.It provides valuable insights for healthcare organizations seeking to modernize their booking platforms.
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: hybrid
OpenAlex ID: W4410166678