Year: 2025
Type: article
Study design: Observational Study
Abstract: This study investigates user engagement, content preferences, and areas for improvement on the Mwananchi website. Survey results reveal that 50% of respondents visit the site daily, 30% weekly, 10% monthly, and 10% rarely. The primary device for accessing the site is mobile, used by 70% of respondents, while 20% use desktops and 10% use tablets. The most visited sections of the Mwananchi website are News (80%), Sports (60%), and Entertainment (50%). The site’s content comprises News Reports (40%), Features (20%), and other article types such as Interviews and Editorials, each at 10%. Content preferences indicate that 80% of respondents favor news, 60% prefer articles, and 50% engage with Sports and Entertainment. Short-form content is preferred by 60%, while 30% prefer long-form. Regarding premium content, respondents are willing to pay for in-depth analyses and exclusive reports, particularly in Politics, Business/Economy, Technology, Health, and Environment. Credibility is crucial for 70% of respondents, with a significant portion rating the user journey positively, though there is room for improvement. The majority discovered the site through social media (50%), followed by search engines (30%), with feedback suggesting enhancements in content delivery speed, accuracy, and interactive features. High engagement metrics indicate that Mwananchi's content performs well on social media, with substantial comments and shares, particularly for News and Opinion articles.
Authors: Zourha Malisa, Rajendran J. Britto
Institution: St. Augustine University of Tanzania
Language: English
Subfield: Computer Networks and Communications
Field: Computer Science
Domain: Physical Sciences
Open Access status: bronze
OpenAlex ID: W4410168847