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Moderating Technology Acceptance Model on Resident Empowerment in Support for Sustainable Tourism

Year: 2025

Type: article

Abstract: This study investigates the impact of resident empowerment on support for sustainable tourism, with technology adoption as a moderating factor. Using the Social Exchange Theory (SET) and Technology Acceptance Model (TAM), it examined how psychological, social, and political empowerment influenced community participation in tourism development. A cross-sectional survey was conducted, involving 328 respondents from tourism villages in East Java, Indonesia. The data was analyzed using Structural Equation Modeling (SEM). The results revealed that psychological empowerment has the strongest effect on support for tourism, followed by social and political empowerment. Technology adoption significantly moderates these relationships, enhancing the positive effects of empowerment on community support. The findings highlight the need for integrating digital transformation with resident empowerment to strengthen tourism sustainability. Policymakers should focus on improving digital literacy, infrastructure, and participatory governance to maximize community involvement.

Source: Sustainability

DOI: 10.3390/su17094217

Authors: Veny Megawati, Bambang Widjanarko Otok, Jerry Dwi Trijoyo Purnomo

Institutions: University of Surabaya, Institut Teknologi Sepuluh Nopember

Language: English

Topic: Community-based Tourism Development and Sustainability

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure, Sustainable cities and communities

Open Access status: gold

Estimated APC paid: $2,896