Cost Control Factors Influencing Operational Performance In The Government Human Settlement Unit In South Africa
Year: 2025
Type: article
Study design: Observational Study
Abstract: Purpose: To explore cost control factors influencing operational performance in the government human settlement unit in South Africa. Operational performance in this study was measured through the prism of administrative and human settlement functions. Employing a quantitative approach, this study employed cross-sectional design, utilizing census sampling to gather data from a cohort comprising 44 staff members hailing from relevant units. Method: The used Panel-corrected standard error (PCSEs) regression model at a confidence level below 0.05. Results: Internal factors (staff skills, leadership skills, and organizational culture) and an external factor (market environment) significantly affect operational performance (Human settlement function) at a statistical significance below 0.05. Originality/relevance: A comprehensive analysis of both internal and external cost control factors to identify areas for improvement on operational performance and enhance service delivery to the community.
Source: Journal of Ecohumanism
Institution: Durban University of Technology
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4410216408