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Design and Preliminary Evaluation of a Generative AI-Supported Scenario-Based Travel Planning Training Game With Simulated Dialogues

Year: 2025

Type: conference-paper

Abstract: In tourism education, developing the professional skill of customer demand-oriented travel planning is essential. However, the diverse and complex nature of customer needs often makes it challenging to simulate realistic customer service scenarios in the classroom due to limitations in classroom space, a lack of realistic role-playing, or restricted interaction time. Therefore, this study designs

Source: Southeast Asian Conference on Education official conference proceedings

DOI: 10.22492/issn.2435-5240.2025.36

Authors: Yen-Ting Ho, Chih-Chung Chien, Pei-Ching Ngu, Huei-Tse Hou

Language: English

Topic: Hospitality and Tourism Education

Subfield: Tourism, Leisure and Hospitality Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: hybrid

OpenAlex ID: W4410246834

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