Work

GenAI in hotel operations: ChatGPT adoption among front-office employees

Year: 2025

Type: article

Study design: Observational Study

Source: Current Issues in Tourism

DOI: 10.1080/13683500.2025.2498598

Authors: M. Omar Parvez, Kayode Kolawole Eluwole, Taiwo Temitope Lasisi, Woo Gon Kim

Institutions: Florida State University, Masaryk University, University of Hradec Králové

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4410259196

FWCI: 6.834

Cites: 41

Cited by: 16

Related to: 10