Work

Data Privacy, Ethics, and the Role of AI in Customer Relationship Management

Year: 2025

Type: book-chapter

Source: Advances in computational intelligence and robotics book series

DOI: 10.4018/979-8-3373-1867-7.ch013

Authors: Ankur Kumar, Abhinav Sharma, Sanjay Dhanka, Yograj Bist, Surita Maini, Priya Bhatnagar

Institutions: Sant Longowal Institute of Engineering and Technology, Graphic Era University, University of Delhi

Language: English

Topic: Ethics and Social Impacts of AI

Subfield: Safety Research

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4410340337

FWCI: 48.2

Cites: 37

Cited by: 15

Related to: 10