Does chatbot interaction drive satisfaction and loyalty? Exploring technology anxiety, need for human interaction and creepiness
Year: 2025
Type: article
Study design: Observational Study
Authors: Jean Paolo Gomez Lacap, Aldwin Alminar, John King B. Baltazar, Richelle Cabral, Julferr Anne Catibog, Maricar Cunanan, Marwell Moratal
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4410358319