Year: 2025
Type: article
Abstract: Purpose- The purpose of the study is to examine and evaluate the dual effect of social media on employee’s performance at workplace. Social media usage is increasing continuously at workplace which helps in improving communication, work performance, team work etc. but it can also be a source of distraction which slowdowns workers productivity. There are some strategies adopted to manage these distractions. Design /Methodology/ Approach- Qualitative research design was used in this study. In-depth interviews were taken from the 20 employees and professionals of various sectors to know for what purpose they are using different social media platforms at workplace. For the study Purposive sampling was used to select participant. For analyzing data Thematic analysis was used which is based on the themes like social media benefits, distractions, and management strategies. Findings- The findings provide valuable insights into developing workplace policies that enhance productivity while leveraging the advantages of digital connectivity This study explores the dual effect of social media on employee’s performance. It provides opportunities for professional networking, communication, real time updates, information sharing on the other hand it creates distractions which can affect their productivity. In this study real world case study used to explain how the organizations are using social media to maintain balance between usage of social media and distractions at workplace. Limitations- Defining and evaluating the degree of social media use can be challenging. It may be difficult to distinguish between productive and unproductive use of social media. Not only use of social media but some other factors also that affect the employee’s performance. Contributions- This study provides different way to balance social media use, minimizing distraction while improving productivity and optimizing its advantages. Using social media at workplace gives many benefits but it is challenging also to reduce unwanted distraction which divert the attention of an individual from the assigned task. The study further investigates strategies adopted by employees and management to balance social media use, ensuring optimal performance without over-restriction.
Language: English
Subfield: Demography
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4410413996