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Conflicts in the Medical Environment: Causes, Diagnosis, and Resolution Strategies

Year: 2024

Type: article

Abstract: Conflicts in medical teams can detrimentally affect the quality of care and team productivity, making their study crucial. This research aimed to analyze the causes of conflicts, explore ethical and legal aspects, and suggest resolution strategies. Bibliographic sources and regulatory documents were studied, and an anonymous survey of 90 medical workers was conducted using V. F. Riahovski’s “Self-Assessment of Conflictuality” test. Results indicated that primary conflict drivers include poor communication, stress, and limited resources. Effective conflict resolution requires enhanced communication skills, fostering a collaborative culture, transparent procedural implementation, and psychological support, all of which can greatly improve workplace dynamics.

Source: Bulletin of the Academy of Sciences of Moldova Medical Sciences

DOI: 10.52692/1857-0011.2024.2-79.33

Authors: Mihaela Manea, Constantin Pisarenco, Victoria Nicolaev, Irina Volosciuc, Eugenia Cheianu

Institution: Phthisiopneumology Institute "Chiril Draganiuc"

Language: English

Topic: Conflict Management and Negotiation

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Good health and well-being

Open Access status: diamond

OpenAlex ID: W4410457778

FWCI:

Cites: 9

Cited by:

Related to: 10