Year: 2025
Type: article
Abstract: This article examines how Artificial Intelligence (AI) is fundamentally transforming SAP and Enterprise Resource Planning (ERP) systems across multiple dimensions. The integration of AI capabilities into enterprise systems is creating unprecedented opportunities for businesses to enhance operational efficiency, improve decision-making processes, and deliver superior user experiences. The paper explores key transformations including the automation of repetitive tasks like invoice processing and compliance monitoring, the evolution of predictive analytics for forecasting and risk assessment, and enhanced decision-making capabilities through real-time data analysis. Additionally, the article investigates how AI is revolutionizing user interaction through conversational interfaces, personalized experiences, and generative AI applications for content creation and code generation. The research draws on multiple studies to demonstrate how these technologies are not merely adding new features but fundamentally reshaping how businesses operate and interact with their core systems, with implications for future developments in autonomous operations, predictive maintenance, and cross-system intelligence.
Author: VENKATA KALYAN CHAKRAVARTHY MANDAVILLI
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4410464317