Work

Applying Six Sigma (DMAIC) Methodology in analysing Customer Dissatisfaction in Food Delivery Services: A Case Study on Zomato’s Festive Season Pricing and Rush Hour Impact

Year: 2025

Type: article

Source: International Scientific Journal of Engineering and Management

DOI: 10.55041/isjem03686

Author: Mr. Ayush Kumar Jha

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4410470764

FWCI:

Cites:

Cited by:

Related to: 10