Year: 2025
Type: article
Study design: Observational Study
Abstract: Success of an organization depends on its ability to retain its workforce, especially in the Information Technology (IT) industry, where attrition rates are high. This study explores the idea, justifications, and tactics of employee retention in the Indian IT industry. The study's goals are to better understand retention and turnover, identify the causes of turnover, and suggest fresh approaches to retention. Using secondary data from multiple sources and primary data from IT professionals via questionnaires, the research methodology combines exploratory and descriptive techniques. Stress at work, discontent, and lack of dedication are some of the factors that affect employee turnover, particularly in the IT industry. Given the IT sector's critical role in India's economy, the study highlights the need for employee retention while identifying the industry's challenges through turnover rates. In order to retain valuable employees in the fast-paced IT industry, it ends with a discussion of two employee retention models (the Zinger Model and the Job Satisfaction Model) and practical tactics like creating a positive work environment, offering competitive salaries, and guaranteeing flexible work schedules.
Author: Arun H. Patil
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: gold
OpenAlex ID: W4410601831