A study on benefits of data analytics tools in indirect tax administration and management – with reference to GST in India
Year: 2025
Type: article
Study design: Observational Study
Abstract: Purpose: The purpose of this study is to examine the benefits of various data analytics tools in indirect tax administration and management especially in the Indian context.The other purpose of this paper is grouping the overall benefits of data analytics in managing indirect taxes.Design/Methodology/Approach: Reports of various companies specializing in tax audit has been used to strongly establish the background for this study.The study adopted survey design where around 100 tax professionals were selected on convenient basis to examine the benefits of data analytics in tax administration.The collected primary data were analysed with the help of IBM SPSS25 software and descriptive statistics & Exploratory Factor Analysis was used to generate the results.Findings: The study finds that data analytics proves to best option for managing indirect taxes with growing digitalization and industry 4.0.The study has grouped overall benefits of data analytics in three components namely tax administration and management, fraud detection and monitoring.Research limitations/Implications: It is better recommended to use data analytics tools to ensure quality services for tax payers as well to have tax control and preventing fraudulent practices due to loop holes in the system.
DOI: 10.56334/sei/8.4.7
Authors: Gowtham Ramkumar, Chitra Srinivasan
Institution: SRM Institute of Science and Technology
Language: English
Subfield: Economics and Econometrics
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4410616737