Building a Digital Competency Framework for Cadres, Civil Servants, and Public Employees in Vietnam in the Current Context of Digital Transformation
Year: 2025
Type: article
Abstract: Digital transformation is becoming an inevitable trend in public administration, requiring cadres, civil servants, and public employees to be fully equipped with digital capacity to meet the requirements of digital government and provide effective public services. This study focuses on building a digital capacity framework for civil servants and public employees in the context of digital transformation in Vietnam. Based on the analysis of international models such as the European Digital Capacity Framework (DigComp), UNESCO Digital Capacity Framework, Organisation for Economic Co-operation and Development (OECD), and practices in Vietnam. The article proposes a digital capacity framework consisting of three main groups: (1) General digital capacity (including basic digital skills, digital communication, information security, and data processing); (2) Professional digital capacity (linked to the professional requirements of each public service position, data mining, information system operation); and (3) Leadership and management capacity in the digital environment (strategic vision, innovation, data governance, and evidence-based decision making). This digital capacity framework helps guide training, fostering, capacity assessment, and development of public human resources in the digital age. Article visualizations:
Authors: Phan Van Tuan, Nguyen Dinh Hoang, Dang Thi Thai Linh, Huynh Thi Thanh Binh, Nguyen Khanh Ly, Nguyen Chi Hai
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4410878168