Work

Enhancing Customer-Restaurant Connectivity: Challenges and Solutions in Food Delivery App Ecosystems

Year: 2025

Type: article

Abstract: The food delivery industry has witnessed rapid growth with the advent of mobile applications facilitating easy access to a variety of cuisines. This research delves into the intricate processes involved in food delivery apps and restaurant operations, aiming to highlight the crucial steps and measures necessary for an efficient and trustworthy system. From user experiences and restaurant workflows to tackling potential misuse, this paper provides insights and recommendations to elevate the food delivery experience for both consumers and restaurants.

Source: Journal of Information Systems Engineering & Management

DOI: 10.52783/jisem.v10i49s.10291

Author: A. Charles

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W4410900523

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