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Building Consumer Trust Through Personalization: a Case Study of Uzbekistan’s Digital Insurance Market

Year: 2025

Type: article

Abstract: This study investigates the relationship between perceived personalization and consumer trust in Uzbekistan’s insurance market amid digital transformation. A survey of 400 respondents confirmed a significant correlation between personalization a

Source: European Science Review

DOI: 10.29013/esr-25-3.4-50-54

Author: Yuldashev Akrom Qurbannazarovich

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: hybrid

OpenAlex ID: W4410919816

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