Year: 2025
Type: article
Abstract: This study discusses the design of User Interface (UI) and User Experience (UX) for the reservation system at Alfino Photography. By using the Design Thinking method which includes the stages of Empathize, Define, Ideate, Prototype, and testing, this study aims to make it easier for customers to order photography packages. The test results show that the resulting design improves operational efficiency and provides a better user experience. With this system, customers can make reservations without having to come directly to the studio, thus increasing customer comfort and satisfaction. It is hoped that this implementation can support business growth and increase customer loyalty to Alfino Photography
Authors: Yesika Ayu Yuliana, Indrawan Ady Saputro
Institution: STMIK AMIKOM Surakarta
Language: English
Subfield: Human-Computer Interaction
Field: Computer Science
Domain: Physical Sciences
Open Access status: diamond
OpenAlex ID: W4410923333