Work

The power of quality: exploring factors enhancing airline customer repurchase intentions

Year: 2025

Type: article

Study design: Observational Study

Source: The TQM Journal

DOI: 10.1108/tqm-08-2024-0308

Authors: Asheefa Shaheen Aiyub, Gurmeet Singh, Jashwini Narayan, Shavneet Sharma

Institutions: University of the South Pacific, Korea University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4411149837

FWCI: 1.288

Cites: 89

Cited by: 1

Related to: 10