Work

A quantitative study of user feedback on online education software from an interaction design perspective

Year: 2025

Type: article

Abstract: With the rapid development of technology, the rise of the mobile internet era, and the widespread use of smartphones, online education apps focused on user experience have become the main platforms for delivering online learning. As demand for online education continues to grow, interface design has become a key factor in the success of these apps, often shaping users' first impressions. A well-designed interface not only gives users easy access to a wide range of courses and learning materials but also improves the overall user experience. This study reviews articles from the SSCI database to examine connections between key terms, highlighting important themes in interaction design and the possible relationships among various factors. Based on this analysis, the study identifies key dimensions and develops a questionnaire to assess user satisfaction. The findings from the questionnaire provide a clearer picture of the current state of online education app interfaces and offer practical insights for improving intelligent interaction design, with the goal of increasing user satisfaction.

Source: International Journal of ADVANCED AND APPLIED SCIENCES

DOI: 10.21833/ijaas.2025.05.019

Authors: Zhang Man, Azhari Md Hashim

Institution: Universiti Teknologi MARA

Language: English

Topic: Usability and User Interface Design

Subfield: Human-Computer Interaction

Field: Computer Science

Domain: Physical Sciences

SDG: Quality education

Open Access status: gold

Estimated APC paid: $469