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Real-Time Knowledge Retrieval for Banking Chatbots: A RAG-Based Approach to Employee Assistance

Year: 2025

Type: conference-paper

Source: International Research Conference on Smart Computing and Systems Engineering (SCSE)

DOI: 10.1109/scse65633.2025.11030999

Authors: Dishan Sandakelum, Chathura Rajapakse, Nirasha Jayalath

Institution: University of Kelaniya

Language: English

Topic: Topic Modeling

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W4411270931

FWCI: 1.982

Cites: 5

Cited by: 2

Related to: 10