Work

Impact of ethics and etiquette in a dynamic business relationship across business lifecycles

Year: 2025

Type: article

Study design: Observational Study

Source: Asia Pacific Journal of Marketing and Logistics

DOI: 10.1108/apjml-12-2024-1808

Authors: Shizhen Bai, Qiutong Li, Dingyao Yu, Kim-Shyan Fam, James E. Richard

Institutions: Harbin University of Commerce, Chinese Academy of Civil Aviation Science and Technology, Victoria University of Wellington

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4411286121

FWCI: 1.288

Cites: 48

Cited by: 1

Related to: 10