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Digital Literacy of the Indian Health Workforce: A Core Requirement for Healthcare Delivery in the 21st Century

Year: 2025

Type: article

Abstract: Digital literacy among India’s health workforce is crucial for effective healthcare delivery amid rapid digitization. Professionals increasingly use electronic health records, telemedicine, and mobile health tools under initiatives like the Ayushman Bharat Digital Mission (ABDM), enhancing patient care and operational efficiency. However, barriers such as inadequate formal training, generational gaps, redundant administrative tasks, poor rural infrastructure, and cybersecurity threats significantly hinder widespread adoption. To overcome these, structured training in digital tools must be integrated into healthcare curricula, accompanied by multilingual resources, improved rural infrastructure through public-private partnerships, and robust cybersecurity measures. Tailored mentorship programs can bridge generational divides, while policy-driven digital competency assessments and streamlined documentation processes further promote digital engagement. Addressing these areas comprehensively will enhance digital literacy across India’s healthcare workforce, leading to more efficient, integrated, and resilient health service delivery systems.

Source: Journal of Surgical Specialties and Rural Practice

DOI: 10.4103/jssrp.jssrp_6_25

Authors: Yukti Bhandari, Aritrik Das, Pratyush Kumar

Institutions: Post Graduate Institute of Medical Education and Research, World Organisation of Family Doctors

Language: English

Topic: Digital literacy in education

Subfield: Information Systems

Field: Computer Science

Domain: Physical Sciences

SDGs: Good health and well-being, Decent work and economic growth, Industry, innovation and infrastructure, Quality education, Reduced inequalities

Open Access status: diamond

OpenAlex ID: W4411326310

FWCI: 2.15

Cites: 13

Cited by: 2

Related to: 10