Understanding Employee Satisfaction: The Impact of Training and Development Programs in India's Banking Sector
Year: 2025
Type: article
Study design: Observational Study
Abstract: In the evolving landscape of the Indian banking sector, employee competence and motivation play a crucial role in ensuring organizational success. This study investigates the influence of training and development programs on employee satisfaction within the State Bank of India (SBI). Using primary data collected from 50 SBI employees at the Moradabad branch, the research assesses perceptions regarding the relevance, effectiveness, and impact of these programs on individual performance and career growth. Findings suggest that while most employees view training initiatives as beneficial in boosting confidence, skill enhancement, and job performance, areas for improvement remain, particularly in modernizing training methods and ensuring practical applicability. This paper emphasizes the need for continuous evaluation and customization of training practices to align with dynamic industry demands and employee expectations.
DOI: 10.55041/ijsrem50747
Author: Vidushi Shukla
Institution: Galgotias University
Language: English
Subfield: Applied Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4411372682