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Empathy in robots: the impact on responsibility attribution in service encounters

Year: 2025

Type: article

Source: International Journal of Technology Marketing

DOI: 10.1504/ijtmkt.2025.10071917

Authors: Jeonghyeon Choi, Gho Kim

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4411453286

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