Características sociodemográficas y satisfacción del usuario en farmacias privadas en Lima Norte, Perú
Year: 2025
Type: article
Study design: Observational Study
Abstract: Objective. To determine the sociodemographic characteristics associated with user satisfaction at private pharmacies across Northern Lima, Peru. Methods. A quantitative, non-experimental,cross-sectional, and comparative study was conducted. The instrument used was the Pharmacy User Satisfaction Scale, applied to a sample of 150 users from private pharmacies in Northern Lima. To assess the association between sociodemographic characteristics and satisfaction, Kendall’s Tau-b test and Fisher’s exact test were used. Results. Signifcant associations werefound between user satisfaction and sex (p = 0.034), as well as socioeconomic status (p = 0.001). Conclusions. Sex and socioeconomic status are factors associated with user satisfaction at private pharmacies in Northern Lima.
Author: Zuly Chavez-Urbano
Institution: National University of San Marcos
Language: English
Subfield: General Health Professions
Field: Health Professions
Domain: Health Sciences
Open Access status: diamond
OpenAlex ID: W4411480551