Artificial Intelligence in Financial Inclusion: An Impact on Financial Accessibility and Efficiency in India
Year: 2025
Type: article
Study design: Observational Study
Abstract: This study investigates AI's impact in increasing financial inclusion and strengthening government-led initiatives such as PMJDY and DBTs. AI tools like machine learning-based credit scoring and automated transactions help to combat instability, fraud, and financial exclusion. The study, which is based on TAM, Financial Inclusion Theory, RBV, and Fraud Triangle Theory, analyses primary data from 468 stakeholders as well as secondary data from the RBI and NITI Aayog. While AI enhances transparency and efficiency, its influence on fraud prevention and financial literacy is questionable. SEM confirms a beneficial link between artificial intelligence and financial inclusivity. Future research should focus on improving AI infrastructure, literacy initiatives, and internet accessibility to promote long-term economic growth.
Source: Asian Journal of Management
Authors: Lokeshwari DV, Shruthi M P, T. Manjunatha
Language: English
Subfield: Economics and Econometrics
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W4411492680